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Frequently Asked Questions
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What is the best kit for my child to start with?
We like to recommend Makerzoid (choose a product depending on their age), as it comes with detailed tutorials and a free app to assist beginners.
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What is the youngest age my child can start working with these kits?
Our Makerzoid Diverse Building Blocks falls into the youngest age category, being 4+. This kit is a fantastic introduction into STEM.
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How do I know which product is right for me?
We provide detailed product descriptions and specifications on our website. If you're unsure about which product to choose, feel free to reach out and we can help guide you to the right solution based on your needs.
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How do I get started?
Getting started is easy! Simply select a kit that matches your experience level. Our beginner kits include everything you need, including step-by-step instructions to guide you through your first project. You can also find tutorials and support on our website.
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Are your kits compatible with Scratch?
Please see the icons on the product pages - those that are compatible will have a ‘Scratch Compatibility’ icon.
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Do you have a physical store?
No, we only run online.
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Do you sell in bulk and supply to retail stores and schools?
Yes, please fill in our contact form or drop us an email at info@thecreatespace.co.za.
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Can I track my order?
Yes, once your order is shipped, you will receive a tracking number for The Courier Guy via email so you can follow the status of your package.
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How much does shipping cost?
Shipping is R129 throughout South Africa. However, delivery is free for purchases over R1000!
We also offer overnight shipping to major cities for R179 (please note orders must be placed before 10am the day prior. Weekends not included).
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What should I do if my product is defective or damaged?
If you receive a damaged or defective product, please contact us immediately. We will assist you with a replacement or refund as per our return policy.
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Can I return or exchange a product?
Yes, we offer returns and exchanges within a specified period after purchase. Please refer to our return policy for more details on how to return or exchange your products.